Terms of Service

These Terms form an agreement between Leximise SRL and the organisation or person using Leximise. An order form, subscription confirmation or signed agreement may add commercial and service-specific terms. Signed terms prevail in case of conflict.

Leximise provides NIS2 compliance-management, policy, evidence, reporting, training and related software features. Available modules, users, storage, support and usage limits depend on the purchased plan or order form.

• You must be legally able to enter the agreement and provide accurate information.
• Customers control authorised users, roles and permissions and are responsible for their activity.
• Credentials must be protected and suspected compromise reported promptly.
• Temporary administrator-created or reset passwords must be securely communicated and changed promptly. This mechanism may be removed or restricted in production.

You must not access data without authorisation, bypass security, introduce malware, interfere with the service, conduct unlawful testing, infringe rights, or use Leximise contrary to law. Reasonable security research requires prior written authorisation.

Customers retain their rights in submitted data. They authorise Leximise to host, process, transmit, back up and protect it only as needed to provide and improve the contracted service. Customers are responsible for lawful collection, instructions, accuracy and authorised uploads.

AI-generated policies, courses, recommendations and other outputs are drafts requiring human review. Outputs may contain errors and are not legal, audit or certification advice. Customers are responsible for validation and use. Customer content will not be used to train public foundation models unless explicitly agreed.

Leximise supports compliance work but does not guarantee compliance, certification, regulator acceptance or audit results. The customer remains responsible for scope decisions, filings, risk acceptance and implementation.

Prices, taxes, billing frequency, term, renewal and cancellation conditions are those shown at checkout or in the order form. Unpaid amounts may result in suspension after reasonable notice.

Leximise and its licensors retain all rights in the platform, documentation, designs and technology. During the subscription, the customer receives a limited, non-exclusive, non-transferable right to use the purchased services internally.

Each party protects non-public information with reasonable care. Leximise applies risk-based safeguards; customers remain responsible for their devices, identities, permissions and exports. Personal data processed for customers is governed by the applicable DPA.

Integrations and third-party services are subject to their own terms. Leximise is not responsible for third-party services outside its reasonable control, but remains responsible for its processor obligations where applicable.

We may perform maintenance and security updates and evolve the service. Material reductions to purchased core functionality will be addressed under the order form or applicable law.

Access may be suspended for material breach, non-payment, unlawful use or a credible security threat. On termination, access and data handling follow the contract and DPA, including applicable export and deletion periods.

To the maximum extent permitted by law, liability limitations are stated in the applicable order form or signed agreement. Nothing limits liability that cannot legally be limited. Before paid production use, a lawyer should approve the final warranty, indemnity and liability clauses.

Unless a signed agreement provides otherwise, Romanian law applies and competent Romanian courts have jurisdiction, without limiting mandatory rights.

Questions: [email protected].